Privacy policy

At Sneaker City, accessible from https://sneakercity.in, we value and respect your privacy. This Privacy Policy explains how we collect, use, and safeguard your personal information when you shop with us.

1. Information We Collect

When you visit or make a purchase from our website, we may collect the following information:

  • Personal Information: Name, email address, phone number, billing and shipping address.

  • Payment Information: Collected securely through our payment partners (we do not store card/bank details).

  • Order Information: Products purchased, order history, transaction details.

  • Technical Information: IP address, browser type, device details, cookies, and browsing activity.

2. How We Use Your Information

We use your information for the following purposes:

  • To process and deliver your orders.

  • To communicate with you regarding your orders, queries, or support requests.

  • To send you promotional offers, updates, and newsletters (if you opt-in).

  • To improve our website, services, and customer experience.

  • To prevent fraudulent transactions and ensure secure shopping.

3. Sharing of Information

We do not sell, trade, or rent your personal information. However, we may share your data with:

  • Service Providers: Payment gateways, shipping partners, and IT service providers to fulfill orders.

  • Legal Authorities: When required by law or to protect our legal rights.

4. Data Security

We use SSL encryption and trusted payment gateways to ensure your data is safe. While we take reasonable measures to protect your information, no online system is 100% secure.

5. Cookies & Tracking

We use cookies to:

  • Improve website functionality.

  • Remember your preferences.

  • Provide personalized product recommendations.
    You can disable cookies in your browser, but some features may not work properly.

6. Your Rights

You have the right to:

  • Access, update, or delete your personal information.

  • Opt out of marketing emails anytime by clicking “Unsubscribe.”

  • Request details about how we use your information.

7. Third-Party Links

Our website may contain links to third-party sites. We are not responsible for their privacy practices. Please review their policies separately.

8. Children’s Privacy

Sneaker City does not knowingly collect personal information from children under 13. If you believe a child has provided us with their data, please contact us immediately.

9. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with the updated date.

10. Contact Us

If you have any questions about this Privacy Policy or your data, please contact us:

📍 Address: 60064 Patoli Magotrian, Jammu
📞 Phone: +91 7006788242
📧 Email: sneakercity92@gmail.com